Stand Behind Your Garage Door Repair with Confidence
At Garage Door Repair Greenwich CT, we guarantee quality workmanship and parts for your peace of mind.
The garage door repair Greenwich ct Guarantee
Our warranty philosophy is rooted in the belief that every customer deserves reliable, long-lasting service. We are committed to ensuring your complete satisfaction by standing behind our work and the products we use. We know that a garage door is a significant investment, and we strive to provide you with the assurance that our repairs and installations will uphold quality and dependability.
🔧 Workmanship Warranty
Our workmanship warranty is designed to protect your investment in our services. We cover all labor associated with your garage door repair for a period of five years from the date of service. If any issues arise due to the quality of our workmanship, we will address them at no additional cost to you. To make a claim, simply contact our customer service team, and we’ll guide you through the process to ensure a prompt resolution.
🛡️ Parts Warranty
When it comes to parts, we offer both manufacturer warranties and company-specific warranties. Manufacturer warranties vary depending on the type of part; we typically offer a minimum of one year for most components, while some high-quality parts may carry a warranty of up to ten years. Our team will provide you with all necessary documentation to ensure you understand the coverage for each part used in your repair.
✅ Satisfaction Guarantee
We're committed to your satisfaction. If for any reason you are not fully pleased with our work, we encourage you to reach out within 30 days. Our team will work diligently to address your concerns and find a solution that meets your expectations. Your happiness is our priority, and we guarantee that we will make things right.
📞 Ongoing Support
Questions after service? Our team is always available to provide support and answer any questions about your garage door.
What's Covered
Garage Door Springs
Covered under warranty for any manufacturing defects or installation issues, ensuring smooth operation.
Garage Door Openers
Includes both mechanical and electrical components, preventing you from any costs due to failures.
Tracks and Rollers
Replacement and repairs are covered for any bending or misalignment due to improper installation.
Remote Controls
Includes coverage for defects in materials or workmanship for up to two years from purchase.
Panels
Warrantied against rust and defects; replacement parts will be provided if issues arise within the warranty term.
Weather Seals
Guaranteed to perform effectively against the elements; if they fail, we will replace them at no charge.
Safety Sensors
Included in the warranty for malfunction due to defects, ensuring safety for your family.
New Installation
Full coverage on labor and parts for issues arising from our installation process for up to five years.
How to Make a Warranty Claim
Gather Documentation
Collect your warranty information, including the receipt and any service documents related to your repair.
Contact Our Support Team
Reach out to us via phone or through our website to report the issue and initiate the claim process.
Provide Details
Explain the nature of the issue clearly, so our team can assess it effectively and determine your warranty coverage.
Schedule an Inspection
If necessary, we will arrange a convenient time for one of our technicians to inspect the problem in detail.
Resolution and Follow-Up
Depending on the findings, we will either repair or replace the covered item and follow up to ensure your satisfaction.
Warranty Exclusions
For complete transparency, the following are not covered under our standard warranty:
- Damage from External Forces: Warranties do not cover damages caused by accidents, weather-related incidents, or vandalism.
- Neglect or Misuse: Any issues arising from improper use or lack of regular maintenance are not covered.
- Unapproved Modifications: Changes made to the garage door or system by third parties void the warranty.
- Electrical Failures: Failing components due to external electrical issues are not included in the warranty coverage.
Extended Warranty Options
For added peace of mind, we offer extended warranty options that allow you to prolong your coverage beyond the standard terms. These upgrades can include additional years on parts and craftsmanship, ensuring that your garage door remains in top condition without worry. Inquire with our customer service team about the specifics and benefits of our extended warranty plans.
Warranty FAQs
What is the duration of the workmanship warranty?
Our workmanship warranty lasts for five years from the date of your garage door repair or installation.
Are parts covered under warranty?
Yes, parts come with varying warranties depending on the manufacturer, generally ranging from one to ten years.
What should I do if I'm not satisfied with the service?
Contact our support team within 30 days, and we will make every effort to address your concerns and ensure your satisfaction.
How do I make a warranty claim?
To make a claim, gather your documentation, contact our support, and provide details about the issue. We will guide you through the process.